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Introduction
AGL Energy Limited 12
Stakeholder engagement
Stakeholder engagement
Engaging in constructive dialogue with stakeholders
keeps AGL responsive to issues important to customers,
employees, investors, regulators and the wider
community
AA1000 principles
AGL incorporates the principles of inclusivity, materiality and
responsiveness, as shown in the diagram below.
The AA1000 principles are:
>> Inclusivity: An organisation shall be inclusive
>> Materiality: An organisation shall identify its material issues
>> Responsiveness: An organisation shall respond to stakeholder
issues that affect its performance.
Identification
of performance
indicators
Internal
AGL Integrated
Business Strategy
External
Regular performance
measurement and
management
Stakeholder feedback
Stakeholder
identification
Stakeholder
engagement
process
Material
issues
AGL Sustainability Strategy
– Long-term goals
– Visions
– Sustainability targets
Regular disclosures (e.g.):
–Annual SustainabilityReport
– Annual Report and AGM
– Investor presentations
AGL Customer Council
AGL Climate Change
Council
Internal
External
Inclusivity
AGL identifies and
engages with key
stakeholders to identify
issues and find solutions.
Materiality
AGL identifies relevant
and significant
sustainability challenges
and opportunities.
Responsiveness
AGL addresses material
issues through its
sustainability strategy.
Integration of AA1000 principles