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People and
AGL Energy Limited 48
AGL’s goal is to engage our employees in ways that support our
business, grow their skills and deliver outstanding results in a safe
and sustainable way.
Employees are critical to the delivery of AGL’s business
strategies, and to achieving the organisation’s vision of creating
energy solutions for the communities of today and tomorrow.
It is important to create a safe, inclusive and engaging work
environment where employees can contribute to delivering
a positive customer experience.
The AGL Values that underpin business at AGL are:
>> One Team
>> Delivery
>> Authentic
>> Vitality
>> Safe and Sustainable.
The way in which employees live these values shapes the perception
of the AGL brand, as well as influencing stakeholders’ day-to-day
experiences and interactions with AGL.
A safe and secure work environment is a key element of AGL’s
strategy, which is reflected through the establishment of a
specific People and Performance Board sub-committee. AGL
has adopted a broad view of workplace health and safety,
encompassing not only the physical safety of employees, but also
the overall health of employees in terms of financial, emotional,
creative and social wellbeing.
The two key focus areas for the People chapter of this report
are employee engagement and organisational health and safety.
Employee engagement:
In the context of a rapidly changing
energy industry, maintaining and improving employee engagement
is increasingly important for attracting and retaining talented
employees, and ultimately, for the delivery of business results.
Organisational health and safety:
Organisational health and
safety performance is indicative of the values that underpin an
organisation, the business ‘culture’, and the effectiveness of health
and safety policies and procedures. Safety performance is also
a significant influencing factor for employee engagement.
Employee engagement
Diversity and
acquisition and
recognition and
HSE strategy
Organisational health & safety
Performance Summary
Target FY2012
Performance FY2012
Target FY2013
Employee engagement
Engagement score at
‘best employer’ level.
Engagement score
8%point increase
Engagement score:
10%point increase
Engagement score
Further improvement in
employee engagement
Organisational health and safety
Zero harm.
Total Injury Frequency Rate:
Total Injury Frequency Rate:
Total Injury Frequency Rate lower
1 Engagement survey undertaken during May and June 2012.
2 The targets related to People will not include AGL Loy Yang for the FY2013 period. AGL Loy Yang will be included from FY2014.