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People and
safety
AGL Energy Limited 62
Organisational Health and Safety
Wellbeing
AGL supports the wellbeing and good health of its
people through a range of initiatives, and recognises
the influence that employee wellbeing can have
on employee engagement and on achieving a high
performance culture.
Approach
At AGL we understand that there are many factors that contribute
to employee wellbeing.
Wellbeing@AGL
provides programs in three
key areas to support employees in making informed choices that
will enhance their health and wellbeing.
The wellbeing framework for FY2012 included:
Physical Health
>> annual flu vaccinations;
>> Fruit at Work; and
>> Wellbeing Online.
Emotional Health
>> Resilience Program pilots; and
>> the Employee Assistance Services including the Employee
Assistance Program (EAP)
Financial Health
>> discounts on Health Insurance and gym memberships.
During FY2011, AGL undertook a comprehensive benchmark study
of the management of employees’ emotional wellbeing. To address
the findings of this study, in FY2012 AGL developed an employee
Resilience Program consisting of workshops, online learning and
personal action plans. This program was piloted extensively with
185 employees. The Resilience Program is being implemented
across AGL in FY2013. Further work is being undertaken to address
leadership capability of managing mental health in the workplace
during FY2013.
As a result of the benchmark study of the management
of employees’ emotional wellbeing, AGL is also focussed on
improving the implementation of change across the organisation.
Specifically, AGL utilises the “People Centred Implementation”
(PCI) methodology to introduce change in a way that actively
involves employees. In FY2012, 165 employees were trained
in the PCI methodology.
The Employee Assistance Program is another component of the
wellbeing program that supports the emotional wellbeing of AGL
employees. The service provides confidential and independent
counselling for AGL employees and their immediate family members.
A leader hotline is also available through the Employee Assistance
Program. AGL leaders have access to support and coaching on
people management issues. This service is designed to assist
leaders to proactively address issues.
Performance
Based on FTE, AGL employees participated in, on average, 1.6
wellbeing activities throughout the year.
Wellbeing programs and participation rates
Wellbeing activity
FY10 Participation rate (of FTE)
1
FY11 Participation rate (of FTE)
1
FY12 Participation rate (of FTE)
1
Employee Assistance Programs
2
7%
9%
5%
Fruit at Work
3
45%
73%
66%
Influenza vaccination (seasonal program) 38%
41%
39%
Wellbeing Online
N/A
32%
39%
Notes
1 Participation rates for 1 July to 30 June, based on FTE as at 30 June.
2 This equates to 109 new cases for the year.
3 Fruitbaskets ordered for teams equivalent to 45%, 73% and 66% of FTE in FY2010, FY2011 and FY2012 respectively.